Inland Empire Time System strives to provide a higher standard when it comes to customer service. Our goal is your complete satisfaction with both our time clocks and employee management software. We achieve this goal by going above and beyond to ensure you are happy with uAttend as your service provider. For example – did you know that 100% of our customer support is done through our corporate office in California? And that you will ALWAYS get a real person to work with whether it’s on the phone, chat or email? We hold ourselves accountable for all of our products and services and will do everything we can to prove it.
Our customer service team is fully committed to serving your needs. Have questions setting up your wireless time clock or registering your online time tracking account? Give us a call! Our friendly and knowledgeable support team is ready to exceed your expectations. We respond to tickets right away and never keep our customers waiting. For your convenience, we also provide online chat and email support. The Live Chat is accessible directly within our employee management and time keeping software to give quick and immediate answers to your questions. Better yet – we guarantee you will never be charged for customer support. Our operators are cheerful and willing to assist you with any questions or concerns, and each representative is trained to support all Inland Empire Time System time clocks and time tracking software. In addition to our outstanding customer service team, we offer free online tutorials and live demos to help address any of your questions and needs.
